Please ensure you keep all your personal property safe. Historic Edinburgh Tours
will not be liable for any theft, loss or damage to your personal property.
Each customer is responsible for maintaining their safety at all times. By agreeing
to participate in the tour, all customers are agreeing to listen to safety instructions
and exercise due care and attention while walking.
In the interest of comfort for others participating in the tour would appreciate if
you refrain from smoking during the tour. Please note that some of the areas we
visit have a no smoking policy in place.
Our tours follow routes that have uneven ground, stairs as well as steep climbs up
and down and are not suitable for wheelchair users or people with walking
difficulties. We will offer alternative routes for our private and bespoke tours, but
we have limited options for doing this with our scheduled group tours. If you have
any questions please don't hesitate to contact Historic Edinburgh Tours at
Children under 16 years must be accompanied by an adult. Our tours make full
use of some of Edinburgh's most gruesome and gory stories. Parents should note
that we cannot alter the content to suit children 'on the night'.
For groups with large numbers of students or school children, please contact us
for our standard educational tour rates.
Historic Edinburgh Tours reserves the right to refuse any person from
participating on our tours if;
•The guide suspects the customer is under the influence of alcohol and/or drugs.
•Behaves in a manner which is disruptive to the enjoyment of other tour
•Compromises the safety or the tour guide or other tour customers.
•Uses verbal or physical threats towards the tour guide or other tour customers.
Your booking is fully refundable up to 24 hours before your tour date. Within 24
hours your booking is non-refundable, but if you’d like to contact us to alter your
date, we will try our best to accommodate you.
In the unlikely event that your tour is cancelled by Historic Edinburgh Tours, we
will ensure you are notified by e-mail at least 1 hour before your tour time. We
will provide you with a full refund.
Your guide will be at the meeting place; it is your responsibility to make yourself
known to him.
There may be times where the roads are closed or restricted due to events
happening around the tour route, large crowds during the Festival is an example
of this. Your tour will still go ahead, but we will alter the tour route. These
enforced diversions will impact your tour route or the content of the tour, but we
will still give you a full tour. We cannot guarantee access to University of
Edinburgh grounds, but will still tell the stories in as near to the location as is
Except where otherwise stated in these terms and conditions, we regret we
cannot accept liability or provide compensation if the non-performance has been
caused by force majeure such as war, revolution, terrorist act, closure of borders,
epidemic, natural catastrophe, adverse weather conditions, fire or all similar
events outside of our control.
Our tour terms and conditions
All bookings made with Historic Edinburgh Tours (direct or via an
agent or OTA such as TripAdvisor) are subject to the following terms
and conditions. When a customer makes a booking, they have
agreed to these terms and conditions on behalf of all the individuals
included in the booking.
“Robert is a supremely-
talented guide. He tailored my
2-hour tour by asking my
preferences. No boring
scripted tour with him. In
addition, Robert was a walking
encyclopedia of information,
providing fascinating details
and insights about history and
the sites. There never was a
dull moment…His passion for
history makes Robert an ideal
guide for this kind of tour!
TripAdvisor review by Michael H
- August 2019
HISTORIC EDINBURGH TOURS
TOUR TERMS AND CONDITIONS
THE OLD TOWN OF EDINBURGH WALKING TOUR
- COME AND EXPLORE 500 YEARS OF SCOTLAND’S HISTORY!
ACCIDENT AND LOSS
Text/Call us :
+44 (0)7590 026 077
Copyright Historic Edinburgh Tours Ltd 2020
Registered in Scotland I SC 454482
28/2 Bridge Road, Edinburgh, EH13 0LQ